Support Options - FestOS and spBackup

Free, best-attempt support is provided in our forums.

Purchasing FestOS or spBackup does not entitle you to on-going free support. Forum questions will be answered on a "best attempt" basis. Meaning, we do our best to check daily and to answer your questions as best we can. We might, out our sole discretion, ask that you open a direct support request (fees apply) in order to receive complete and full resolution to your issues.

Paid support options

Bug fixes are free.

Content maintenance with hosting

We offer limited, low-volume content updates and changes at an included price with some of our web site hosting plans. Outside these plans, content updates are made at our per-incident rate. We will provide contact info if you sign up for such a hosting plan.